How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jo C. Your Own Question
Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
12826847
Type Your Law Question Here...
Jo C. is online now

I took out a life insurance with British Seniors Insurance

Customer Question

I took out a life insurance with British Seniors Insurance Agency on the 19/06/2013 for a premium of £54.63 which is by direct debit.
I received a letter from them dated 24th October 2016 for which they are saying that the premium will go up on my next payment in November 75.57.
Not only can I not afford it,They had not told me prior to this letter that the premiums will be going up.
When I checked my account I found they had been taking £67.51
They are now saying ,if I cancel the policy they will not be repaying me the money I have already paid in.
Which means I would have been paying the money from my small pension ,and they would be retaining it.
Please can you help
Hyacinth Osborne
Submitted: 11 months ago.
Category: Law
Expert:  Jamie-Law replied 11 months ago.

Hello Hyacinth my name is ***** ***** I will help you.

Have they said why it is going up please?