Hello John my name is ***** ***** I will help you with this.
Have you appealed the ticket yet please?
First you need to appeal the ticket. Clearly the contravention did not occur and you can appeal on that basis.Second if that fails you can appeal to POPLA. They are an independent body who considers parking complaints. They are based at: https://popla.co.uk/
But the first appeal should resolve it. It did not happen!Can I clarify anything for you about this today please?