Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
How long after paying the deposit were you advised of the pricing error?
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Many thanks for your patience. The key in these circumstances is when a formal contract was entered into. There have been plenty of examples in the past when mispriced items, services, holidays, etc have been advertised online and consumers have tried to enforce what they believe are their rights to hold the retailer to the incorrect price.
However, from a legal perspective it is not as simple as saying a price was issued therefore it must be honoured. What matters is when a formal contract was actually formed. This is not necessarily when you made the booking and their terms could state that this happens when payment is debited or when a formal confirmation email is sent. So what you need to do is check the terms and conditions or ask them to point you to the terms which state when a formal contract has been created during the booking process.
Only if you have satisfied the criteria that gave rise to a formation of a contract with the other side will you be able to hold them to the original price, even if that was incorrect. If no contract was formed and you had not satisfied the conditions to create a contract, then I am afraid they would not be obliged to honour the originally quoted price.
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