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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I am going to the DPS arbitration following floor damage

Customer Question

I am going to the DPS arbitration following floor damage stated on check out report issued by independent inventory company. There are various scratch and indentation marks which I suspect were caused by piano. How can I demonstrate that these marks are not wear and tear after 6 months occupancy? How can I demonstrate that Tenants were negligent and failed in their obligation to keep the flat fixtures in good condition?
With thanks
Alex
Submitted: 8 months ago.
Category: Law
Expert:  Jamie-Law replied 8 months ago.

Hello Alex my name is ***** ***** I will help you with this.

What is it you would like to achieve or know about this please?

Customer: replied 8 months ago.
I would like the arbitration to go in my favour. As per previous message, my tenants have caused some damages to the floor in the flat they occupied for 6 months. They argue that this is normal wear and tear and that the scratches do not require the floor board la to be replaced.
Expert:  Jamie-Law replied 8 months ago.

I assume you have photos etc?

Customer: replied 8 months ago.
Check in and check out report from independent inventory company
Pictures
Tenancy agreement
Repair estimate