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Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
Was your student accommodation sought via this company STURENTS.COM?
Thank you. The issue here really is what you had agreed to and whether you were properly informed that you were signing up to a flat in Canterbury, rather than the student accommodation you were living in. That is all a question of fact – it depends on what information was provided to you, what documentation you signed, what you were being told you were signing up to and so on. It would therefore have to come down to checking all the relevant documents and seeing what you had agreed to rent and pay for. If all the documentation shows that you had agreed to rent the flat in Canterbury then you may not necessarily be able to challenge this. However, if there was a clear misunderstanding based on what you were promised and eventually asked to sign, then you could potentially challenge these fees.
At the moment the ball is in their court. They can commence debt collection proceedings but to be honest these cannot force you to do anything – all they will do is contact you and request repayment, or threaten to take it further. After that they can take it to court if they wanted to and if they do then you will have the chance to defend the claim. There is however no guarantee that they will ever go that far as sometimes they give up if debt collection is unsuccessful.
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