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Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
What are you hoping to achieve?
Compensation for what exactly?
Compensation for sharing the details of the treatment?
Thank you. I am afraid that compensation is indeed unlikely here. They may have disclosed confidential information about you to a third party, but you can only take action for compensation as a result if you have suffered losses as a result. You have not suffered actual losses here – you have certainly been inconvenienced but that is not the same as suffering losses.
She should not have been made to pay for this treatment but in the end she voluntarily paid for it so that would mean she had agreed to pay for it. She may be able to try and get that money back off them but I don’t expect them to just refund her so she would have to go to the small claims court to get that back. The issue with that is if she sues them they can sue you as you have still not paid them.
In terms of involving health authorities about this, as this appears to be unregulated treatment it is unlikely that the NHS or any other health organisation will take direct action against them. It does not stop you from reporting it to Trading Standards as this is who will be most likely to get involved in this situation.
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