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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31768
Experience:  Over 5 years in practice
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My husband died in april and npower has sent me a bill of

Customer Question

My husband died in april and npower has sent me a bill of 1200 pounds telling me we owe this amount. I pay by direct debit every month and not once on my online bill has it said we are in debit. When I questioned npower about this they s said it was because they were estimated bills. Is this right that they can do this?
Submitted: 1 year ago.
Category: Law
Expert:  Jamie-Law replied 1 year ago.

Hello my name is ***** ***** I will help you with this.

Have they had your meter readings at all for the last 12 months?