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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31768
Experience:  Over 5 years in practice
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UPS picked up an envelope from me on 26th October 2016

Customer Question

UPS picked up an envelope from me on 26th October 2016 containing two passports which was going to Turkey But UPS has lost the envelope. They have committed Negligence on their behalf because when l arranged for the envelope to be picked up which was arranged by making a telephone to UPS to arranged for the driver to pick the envelope the UPS on the phone that l spoke to arrange the pick up UPS gave a Reference Number 292AA024E42 the UPS driver picked up the envelope on 26th October 2016 in the afternoon that day. The UPS driver did not do his job properly because he did not provide me with a receipt with a tracking number. As l have never done business with UPS before I just had UPS Account Number as stating the destination address and UPS Express Saver Date 26 October 2016 Now the people are stuck in Turkey because UPS has lost their passports and it is costing them to pay for accommodation in Turkey until they get their New Passports from UK because they are British Citizens. UPS is Refusing in paying any Compensation for these boys which are both 16 years of age. They are both my grandsons which are stuck in Turkey because UPS has committed Negligence Lack of Proper Care or Attention, Carelessness. I would like to Sue for Negligence and Miscellaneous of Various Expenditure etc. My name is***** my contact number is ***** l am a Pensioner who receives Pension Credit UPS picked the envelope from me at my home address in London on 26 October 2016 and They have admitted in writing that they have Lost the envelope I have correspondence letters from UPS stating that they cannot find the envelope which contain Two Passports which are British Citizens from UK from Birth
Submitted: 11 months ago.
Category: Law
Expert:  Jamie-Law replied 11 months ago.

Hello my name is ***** ***** I will help you with this.

Did you take out insurance with them for this please?