Hello my name is ***** ***** I will help you.
What is it you want to achieve please? To hand it back?
You need to write and set out your losses and request a refund or the correct car within 14 days or say will go to Court within 14 days. You should make sure you send this signed delivery and keep a copy.If they do not refund you then you can issue proceedings in the County Court. You can either do this online at: www.moneyclaim.gov.uk or by completing form N1 http://s3-eu-west-1.amazonaws.com/hmctsformfinder/n1-eng.pdf and take it to your local County Court.The Court will then issue a claim which a copy will be sent to the Defendant who will have a limited time to defend it, if not you can enter Judgment and enforce.If the claim is for £10,000 or less it will be a small claim so you will not need legal representation. Over this value you would need representation for trial.Can I clarify anything for you about this today please?
Yes you can try that, does that clarify?
Under the consumer rights act goods must be fit for purpose, as described and of suitable quality.
Clearly the build is wrong here and you can reject it. Technically this should be within 30 days but you have six years to bring a claim under the limitation act 1980
Does that clarify?