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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I purchased a new car on 01/04/2016 and it has developed

Customer Question

I purchased a new car on 01/04/2016 and it has developed some kind of fault.
The same fault has occured in the space of 4 months and now the dealer service dept want to remove the engine and the gearbox to see what the problem.
As this was purchased as a brand new car and has only done just over 2000 miles todate, i am not too happy about this.
Can you advise me as to where i stand legally.
Submitted: 10 months ago.
Category: Law
Expert:  Jo C. replied 10 months ago.

When did you first complain exactly?

Customer: replied 10 months ago.
Only today but i just want to know where exactly i stand so that i am prepared