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How long has this been owed for?
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Many thanks for your patience. There is nothing stopping you from claiming this money from her but you need to consider the circumstances under which the money was given to her first. For example, were you together at the time and if so – was it clearly intended that this money was a loan? In a relationship, often assets and money are considered to be joint so unless this was clearly money coming in from your accounts and it was intended as a loan to be repaid, then the courts may simply consider it was money one person in a relationship was gifting to the other.
Also consider that even if you had grounds to claim, doing so would not guarantee getting the money back. Assuming you are successful, all you get is a county court judgment in your favour. Whilst that requires her to pay you, she can still refuse to do so. If that happens, you will have to try and apply different enforcement methods to force her to pay and each one carries more costs and expenses. So you could end up spending a lot more than what you are wed, simply trying to get back that amount. It therefore depends on how willing she is to follow a court judgment against her.
These are all factors you need to consider but you may certainly still proceed with a small claims court claim, which is relatively low risk.
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I am not sure where you got that impression I'm afraid as we are an online Q&A site - as you can see from our home page. You may have followed a link to our site from a no win no fee webpage but that is not something we offer.
yes you can ask for a refund from your account on this site. I do not deal with account issues myself so cannot tell you how to do it but there should be an option in My Account section