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Jamie-Law
Jamie-Law, Solicitor
Category: Law
Satisfied Customers: 5579
Experience:  Solicitor
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I have been scammed on the internet. I ordered a free sample

Resolved Question:

I have been scammed on the internet. I ordered a free sample (pay only £4.95 p&p!) for a 14 day free trial period. Then, I was rolled on to a monthly contract £89.95 - which I immediately cancelled with my bank. I have received neither sample nor bulk order. In my book this means I never enjoyed a so-called Free Trial. Do I have any redress? The company is based in Holland.
Submitted: 6 months ago.
Category: Law
Expert:  Jamie-Law replied 6 months ago.

Hello my name is ***** ***** I will help you.

How did you pay for the trial?

Customer: replied 6 months ago.
Pay Pal
Expert:  Jamie-Law replied 6 months ago.

Ok. Have you raised a dispute with them yet please?

Customer: replied 6 months ago.
Not yet. I wanted to find the right words to say - if possible.
Expert:  Jamie-Law replied 6 months ago.

In short - fraud.

You have never had the goods and as such can raise a claim. In any event you are entitled to a 14 cooling off period once you get the trial.

I assume you did not and can raise a dispute in this basis.

Can I clairfy anything for you about this today please?

Jamie-Law and 4 other Law Specialists are ready to help you
Customer: replied 6 months ago.
Thank you for confirming that I need to receive goods for the trial period to commence. I can now proceed with confidence.