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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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The supplier of my gas/electricity has supplied June 2013

Customer Question

The supplier of my gas/electricity has supplied June 2013 paying £54 a month. Just over one year they reduced it to £16 per month, with no explanation for the big difference of £38, the total amount is approx £4552. I have on many occasions tried to sort this out with them to no avail. I would value your advice as to what to do now. Regards ***** *****
Submitted: 2 months ago.
Category: Law
Expert:  Jamie-Law replied 2 months ago.

Hello pam my name is ***** ***** I will help you.

So are you in credit or do you owe them this sum?

Customer: replied 2 months ago.
I owe them nothing except for May - ondirect debit
Expert:  Jamie-Law replied 2 months ago.

Ok - I do not quite understand your question? If you only paid in May