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Jo C.
Jo C., Barrister
Category: Law
Satisfied Customers: 31300
Experience:  Over 5 years in practice
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I am trying to phone amazon customer services, the only

Customer Question

I am trying to phone amazon customer services, the only numbers costs are one at 60p per min the other is at £1.50 per min, at these prices I feel it to be a rip off. there must be a cheaper number
Assistant: Where are you located? It matters because laws vary by location.
Customer: Wisbech UK post code PE13 3QE
Assistant: Has anything been filed or reported?
Customer: I wish to complain about a purchase I made, which was a CD that is faulty
Assistant: Anything else you want the solicitor to know before I connect you?
Customer: No I just want to know what they are going to do about it
Submitted: 3 months ago.
Category: Law
Expert:  Jamie-Law replied 3 months ago.

Hello my name is ***** ***** I will help you with this.

I assume you ordered it online?
Have you tried to return it online?