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How can I help with this please?
I can do a phone call but I need to know what your question is about this?
Do you particularly want a phone call?
I can carry on online for the same price without the extra of a phone call?
It's not an issue of generosity. It is an issue of liability.
In short, if your dog has a history of biting or there was negligence of some other kinds then you are very definitely liable for the full sum of her loss.
That would include future vets bills that relate to the injury caused by your doc.
However if there was no negligence and no history of aggression then you would have a complete defence.
What would have been better is if the initial payment had been in full and final settlements but there is nothing that can be done about that now.
You might find that your house insurance will cover you anyway.
Can I clarify anything for you?
I think that it is sent to the site automatically.
I'm afraid though that if your dog ran out your front door and was able to escape then that is probably going to be considered negligence.
I would try to settle this.
it depends whether or not you think they will take legal action. I would certainly report it to your house insurers who may cover you.
No problem and all the best.
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