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Hello my name is ***** ***** I Will help you with this.
Do you accept the Landlord is entitled to charge for Utilities?
Are the figures correct?
Ok - you can ask for a breakdown.
But in contract he can go back 6 years under the Limitation Act 1980.
I am sorry if this is not the answer you want, nor the one I want to give you, but I have a duty to be honest.
But you are entitled to a breakdown and to see copy bills to make sure its correct.
Can I clarify anything for you about this today please?
You can ask for documents to confirm that the figures are correct given the clearly large error.
So you can ask for this. You could ask for a discount but the Landlord does not have to provide this.
However because it is their error, you can ask for a payment plan and the sums to be paid back over a reasonable period.
Does that clarify?
If they can't prove it you dont have to pay.
If they are Landlords they will need invoices etc for working out tax
They can't mark it up. They are not energy suppliers!Does that clarify?
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I had a brief look for you.
Does that help?