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F E Smith
F E Smith, Advocate
Category: Law
Satisfied Customers: 9605
Experience:  I have been practising for 30 years.
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Hope you can help me Picked up my new xc90 on 17th December

Resolved Question:

Hi hope you can help me
Picked up my new xc90 on 17th December 2016 with 2m on the dash board got less then .5 of a mile had to go back to garage, the car required a new part (car has 1mile on the clock)
2 Went to pick up car from work at night got drooped of when i get to the car, car will not open, the doors left stranded with no phone had to walk 2 miles to get lift
3 Driving on motorway the car breaks for no reason, car back at dealer. (Have been told nothing wrong)
4 Told it is a software problem and it SHOULD NOT happen again lost all faith in this car, Volvo leasing think that car has NOW been fixed?
I have asked for my money back or other new xc90 NO JOY
5 I think volvo wish to keep this quiet
I hope you can help me get this shorted out was told i can buy myself out of the leasing deal, it will cost me £10.000
Other things that was going wrong
1 Start stop works sometimes
2 Park break sticks on have to rock car to get break off
3 Fuel light telling me low fuel when have 40/45L in tank
4 On dash board cant lokate keys, the keys are on the seat.
5 Still not heard back from dealer,
6 I have Found out that there has been other xc90 that have put on breaks for no reason,
7 Would like an other car or a refund of my money
Sorry that i have to email you but having a car that i cant use for fear of the breaks coming on when on the motorway for no reason This COULD cause a series accident, would not look good for Volvo Cars
Submitted: 1 month ago.
Category: Law
Expert:  F E Smith replied 1 month ago.

Hello - where is the car now? is this a Volvo dealer?

F E Smith and other Law Specialists are ready to help you
Customer: replied 1 month ago.
the car has been at the volvo dealer for I think for over 5,weeks