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Hello my name is ***** ***** I will help you with this.
I assume you haven't been injured?
Ok. Then sadly you can't claim compensation. Only if you had been injured would you be entitled to Anything.
Compensation is used to out you back into the position you would have been in should an incident not have occurred.
In this case you have not been injured and suffered no loss.
I am sorry if this is not the answer you want, nor the one I want to give you, but I have a duty to be honest.
Can I clairfy anything for you about this today please?
Yes I understand that. But you didn't suffer a failure or injured as a result of the repairs.
I am sorry, but does that clairfy?
I agree, but sadly all I can do is tell you the law.
Does that assist?
I am Solicitor and deal with RTA claims all the time. I can assure you legally this is the case.
Yes. But then there would still need to be a loss, there isn't.
Any liability in contract would be between the insurer and repairer.
Does that clarify?
But you can't claim for a theorical loss. You have no actual loss and therefore no claim.
I am sorry
No problem. Have a good weekend.
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