Thank you. It doesn’t matter whether they did get you to sign a disclaimer form or not. Any attempts to limit liability in respect of negligence is only enforceable if it passes the Unfair Contract Terms Act of Reasonableness. It’s unlikely therefore that even if you had signed this, the disclaimer is worth anything.
They cannot simply drive a coach and horses through your house and wreck the place in pursuant of this repair and then say they are not responsible because you signed a piece of paper!
Unless the insurance company refused to put everything right, make a formal complaint and tell them that if they don’t pay for this damage caused by their incompetent idiot contractors, you will refer the matter to the Financial Ombudsman Service. http://www.financial-ombudsman.org.uk/consumer/complaints.htm
They have 8 weeks to respond before you can referring to the Ombudsman or you can refer it as soon as you get an unsatisfactory reply from the insurer.
. Can I clarify anything else for you?
I’m happy to answer any specific points arising from this.
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