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Thank you for your question. Have you carried out an investigation as to what the surgeon did or did not say to this patient? This is a civil matter, not one for the police so the truth or otherwise of what the patient is saying is crucial as to the determination of how to deal with this.
Have you investigated whether the surgeon offered a discount to the patient?
You need to get your solicitor to issue a cease and desist letter to this person telling them to stop making communication with you and also that if false information is posted on social media a court action for damages will result. You will also seek the costs of such an action. A letter like that will generally be enough to stop someone if it is written properly and comes from a solicitor. I hope that helps. Please leave a positive rating so that I am credited for my time.