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Hello my name is ***** ***** I will help you.
Assuming he does not disclose who made it, then yes.
Can I clairfy anything for you about this today please?
In those cases then the evidence can be used without permission if it went to court.
Does that clairfy?
no, it is not for you to do. If the matter is contested and you do not attend court, the complaint itself would hold no weight at all.
Does that assist?
correct. The letter would not include name. Does that clairfy?
You won't be included as no evidence.