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LowMemory-2012-02-05-165622.plist.syncedI read a list of

 

Customer Question

LowMemory-2012-02-05-165622.plist.synced

I read a list of messages like this since one week
in the sections
General, diagnostic and use
I have a iPad 1
Version 5.0.1
Model MB294LL
Serial GB016AAUZ3A
Capacity 58 Go
Available 52 Go

 

Optional Information:
Computer OS: Other
Browser: Safari

Already Tried:
Noting Except, that when I send photoes with Mail, they all appear very small

Submitted: 105 days and 20 hours ago.
Category: Mac
Value: $29
Status: CLOSED

Accepted Answer

Picture
Expert:  SVITExperts replied 105 days and 20 hours ago.


NickMacIT :

Hi and welcome to JustAnswer.com.

My name is XXXX XXX I will assist you with your issues.

First locate the power (on/off) button. it should be on the top side. Then locate your home button (it's the round button with white square).

Please reset your ipad by HOLDING the power and home buttons for 12-15 seconds or until you see the white apple logo

NickMacIT :

ignore the turn off message.

NickMacIT :

Your ipad will reset itself.

NickMacIT :

Then test again to see if you see low memory error again.

Customer :

OK

Customer :

ok I did not do it I will try it

NickMacIT :

sure

NickMacIT :

IMPORTANT: PLEASE BOOKMARK THIS PAGE FOR FUTURE VISITS AND REFERENCE. Ctrl + D to bookmark.

Please click ACCEPT my answer if it is helpful so I can get credit for this answer.

Thanks and have a great day!

Feel free to ask me any questions.

Customer :

Well I see a usb wire and an arrow pointint towards iTunes

NickMacIT :

Please HOLD both buttons again.

NickMacIT :

once you see the apple logo

NickMacIT :

release them

Customer :

done and waiting I still see the apple I know it can take a little time

Customer :

ok My iPad restarted Nothing else to do?Could it be a good idea to close unused app like bluetooth

NickMacIT :

you can turn bluetooth off

NickMacIT :

please go to Mail and try to send a test message

NickMacIT :

to yourself

Customer :

Thank you for coming back I did try to send 10 photos and my photos appear too small I mention i try to send 10 photos in same time Last week I could send up to 50 photos and they were of correct size

NickMacIT :

so you tried to send 10 photos and it came out too small?

Customer :

yes

Customer :

the photos appear 5 on a line side by side

Customer :

When i make one bigger, is is not clear I mean we lose details

NickMacIT :

but for those that you sent last week, these are the same or different pictures?

Customer :

Different and i tried with photos of different size of memery: some were below 400 Ko and others were at 3 or 4 Mo Both were working last week More a friend of mine has a iPad 2 and hu has no problems with both sizes of photos

Customer :

t

Customer :

2 app are in cause 1- photos I can select and copy my photos there After i go on the 2nd app Mail I make Copy and the photos appear small

NickMacIT :

would you like to reset the settings on your ipad?

Customer :

Of course when me and my friend receive the small photos they appear small

NickMacIT :

it would fix this issue because the settings will be resetted to default

Customer :

Yes ok

NickMacIT :

it will also reset your wifi

NickMacIT :

do you have the wifi password?

Customer :

yes

NickMacIT :

on your ipad

NickMacIT :

Settings > General > Reset > Reset All Settings

Customer :

ok done

NickMacIT :

ipad will reset

Customer :

it is doing it

Customer :

i am at welcome

NickMacIT :

please go through the steps

NickMacIT :

then try to send pictures again

Customer :

would like to be able to choose french. but i'll go in english

Customer :

ok i get it

Customer :

it goes well but not finished

NickMacIT :

what do you mean?

Customer :

now in photos i see my photos coming back Not finished but goes well

NickMacIT :

that's good sign

Customer :

ok it is better but... when i put the 10 photos in mail they appear full size

Customer :

but when i clic on SEND it does not work and i thinh my wifi is ok

NickMacIT :

You cannot send?

Customer :

no i just tested sending a message to myself without photos and it works

NickMacIT :

please try to send 3-5 photos

Customer :

ok

Customer :

ok it worked with 4 photos at full size

NickMacIT :

please try to do a 10 photos

NickMacIT :

for those many photos

NickMacIT :

it might take some more time to upload

Customer :

ok

NickMacIT :

I will have to leave for dinner

NickMacIT :

If it works, please click accept my answer

NickMacIT :

IMPORTANT: PLEASE BOOKMARK THIS PAGE FOR FUTURE VISITS AND REFERENCE. Ctrl + D to bookmark.

Please click ACCEPT my answer if it is helpful so I can get credit for this answer.

Thanks and have a great day!

Feel free to ask me any questions.

NickMacIT :

I will check back later with you.

Customer :

ok

Customer :

i tried with 10 photos and i see a window telling: A copy is in your invoice box. Your message takes 35.7 Mo and is over the maximun of 34.2 Mo autorized by your server.

Customer :

So i finaly know what was wrong Thank you very much

Expert TypeMac Specialist
Pos. Feedback: 98.8 %
Accepts: 298
Answered: 2/6/2012

Experience: Macbook, Macbook Pro, Macbook Air, Mac Pro G5.

Ask this Expert a Question >

Accepted Answer

Picture
Expert:  SVITExperts replied 105 days and 17 hours ago.

No problem.

Thanks and have a good day!

Expert TypeMac Specialist
Pos. Feedback: 98.8 %
Accepts: 298
Answered: 2/7/2012

Experience: Macbook, Macbook Pro, Macbook Air, Mac Pro G5.

Ask this Expert a Question >
 

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