it's OS X 10.7.5
It's not asking for anything the box where I try to enter my name and password just shakes from side to side
Then follow the steps below;
Sorry to sound thick but which is the options key?
I 've held down the option key when I turn the mac on again and a picture of a hard drive comes up with an arrow below, something only happens when I click the arrow and it goes into reopening the computer again not into the boot menu
I tried holding down the command and R key but it just keeps restarting?
It says version 10.7.5
I tried what you suggested, a black screen came up and then a curser i think its called came up , I typed in the txt as you said pressing return after each line but nothing happened when I finished ?
All this rebooting wont be hurting the mac will it?
it s just I've just spent all lot of money to have the hard drive replaced
No it didn't turn off when I typed the last line and yes I connected to the internet.
I did as asked , if I keep holding the command and the R keys , the mac just keeps restarting with the sound starting again, when i released the key it just opens as usual going to the desk top.
i am connected via the ethernet cable
Sorry i don't have access to another mac.
I did as you asked , went to the site but it dosen't seem to be accepting the command and to be honest I'm unsure now what Im doing and don't want to make things worse . i've only just got the mac back a week, i think I'm going to have to get some one in
I have the mac OS X install disc 1 and 2 but the little book say s to save all files and I don't have a memory stick to put the data file on because theres so much on it from my last hard drive and im affriad to loose all that info
Yes they did
Yes but not at the moment its nearly 9 in the evening here, shops are closed
Say your username is trickstree and your new password is trickstreeuser
Then you should type dscl . passwd /Users/ trickstree trickstreeuser
thank you for your patients , I wiil do .
I haven't had a chance to get anew external hard drive as yet , I will have to wait till next week now because of work commitments to proceed further.