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Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Mac Technician
Category: Mac
Satisfied Customers: 16032
Experience:  Several years of supporting Mac systems.
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need a new password

Customer Question

need a new password
Submitted: 3 years ago.
Category: Mac
Expert:  Jason Jones replied 3 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


Do you need a new password because your iPhone is locked?

Do you need a new Apple account password?

Or is it a different password?

Customer: replied 3 years ago.


need anew apple password

Expert:  Jason Jones replied 3 years ago.


Thank you kindly for the update.








Please, follow the instructions below:
- Click the following link: http://iforgot.apple.com/
- If you remember your Apple ID, enter it on the site and click Next. If you do not, click the "Forgot your Apple ID" link.
- Fill out all of the requested information on the resulting screens and continue.

Once all of the information is sent out, you will be given your Apple ID and be given the option to reset your password.

If all else fails, you can call them at: (800) MY-APPLE (800-692-7753)






If you have any questions, I am available to continue.

Thank you,
- Jason