I have tried to follow the steps and my answers have been rejected
No I did not fird my Apple ID
I have done as you requested but my e-mail address has been refused as my Apple ID saying that it is already in use, although earlier it was refused as my Apple ID ! All my other details which I entered seem to have been accepted.
Have you received my reply - 08:49 EST ?
Nothing from you since your 08.23 EST.
I can't understand why when I am asked to list my e-mail address as my Apple ID it is refused saying that it is 'already in use', when it has previously been rejected as being 'incorrect'.
Thanks for your latest - 23 Aug 13:24 EST.
I have tried again this morning - as follows:
Went to the link you advised - clicked 'Find your Apple ID' - when asked for my e-mail address I put in 'XXXXX@XXXXXX.XXX' - clicked 'next' and was advised 'Email has been sent'.
But no Email from Apple in my inbox so can't go any further.
How do I find this Email ? All your Emails reach me without problem.
I access my Email through Yahoo Mail.
All your own Emails, as far as I can tell, have arrived without any problem but nothing from Apple or originated by Apple.
I am not having any problems with receiving any other Emails.
I am planning to go over Exeter in about half an hour, where there is an Apple shop to see if they can solve my problem.
If they can then I am afraid I will be asking for my fee back from 'Just Answer'.
Thanks for your Email - 24th August 09:07 EST.
I am afraid I am not going to prolifferate my Email addresses just because Apple can't get their act in order.
This appears to me to be entirely Apples failure and, I am sorry, but you must therefor look to Apple for any fee for your lack of success in solving of my problem, hard as you have tried.
If it would help you, I will certainly send Apple my strong (!) views about their failure to send me the necessary Email, if you will send me an address for me to do so.
This appears to me to be entirely Apple's failure and, I am sorry, but you must therefor look to Apple for any fee for your lack of success in solving of my problem, hard as you have tried.