Hi there, thanks for contacting Just Answer today, my name is XXXXX XXXXX I will try my best to answer your problem!
This could be a brightness issue. If you press the settings button and look for an option called Brightness and Wallpaper. Inside this setting should be a scroll bar which you can move up and down to adjust the brightness of the screen. Does this effect the screen at all when moved?
Also there is an option called Auto Brightness just below the scroll bar. If this option is set to On, occassionally it has been known for the brightness of the display to get stuck in a particular low mode. Try turning this option off and selecting the highest brightness on the scroll bar.
The iPad will now always be in the brightest possible setting.
Please let me know if altering the brightness settings helped at all? If not we can
look into something else :)All the best,James.
Thank you for responding. The iPad screen is black and only the faintest image of the arrow which would normally be used to switch off the iPad can be discerned. Obviously therefore, I cannot access the settings you suggest as I can't see anything.
Hi thank you for your response. Lets try a reboot and see if anything changes.Press and hold the Home button and the Power button together for 10 seconds until you see the apple logo (because your screen is so dim it might be hard to see, but please look out for it if you can)Your iPad should reboot. Please tell me if it reboots with the same very dark display.
Hi Alice, my Expert section is saying that this question is waiting for expert action. I just wanted to make sure that you received my answer replies okay, and that you haven't responded as of yet as it appears my response was the last action within this question?You are in no rush to try out my advice, but I just want to make sure that everything is easily understandable as I can elaborate or help further with anything if you need it :)Also don't forget to rate my answer when you get a second!All the best,James.