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Pete
Pete, Mac Enthusiast
Category: Mac
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Experience:  Over 16 years of experience in the Electronics and IT industries.
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i have updated my ipad and put an code in to lock ipad when

Customer Question

i have updated my ipad and put an code in to lock ipad
when i try to unlock i find i put a wrong code in an it is now disabled
help pls
Submitted: 3 years ago.
Category: Mac
Expert:  Pete replied 3 years ago.
Hello,
Welcome to JustAnswer!
I am Pete, and I'll be happy to assist with your question.


If you have forgotten the passcode and your iPad is disabled, then you will need to restore it using iTunes on the computer with which you last synced it. This will allow you to reset the passcode and resync the data from the device so no data is lost.

If you restore it using a different computer that was never synced with the iPad, then you will be able to reset the passcode, but your data will be lost.

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