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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 5638
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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iPad will not connect to internet

Customer Question

iPad will not connect to internet
Submitted: 4 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 4 years ago.

Hello Laurence! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Is there any error or message? Are you able to go to App Store? Is anything working on the iPad at all?

When you go to Settings -> Wi-Fi on the iPad, and connect to your wireless / network name, then what happens?

Please let me know. Thank you,