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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
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Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Installed a security passcode in my I-pad, but it doesnt

Customer Question

Installed a security passcode in my I-pad, but it doesn't accept it. Says after I offer the passcode, Disabled! what can I do, please advice.
Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.

Hello Pirjo! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Do you remember your exact passcode? Do you have windows xp, vista, or 7, or 8, or mac computer, if any?

Do you have the iTunes program installed/working on your computer?

Can we do a remote session, so we can chat, and I will be able to help you directly?

Edit: It looks like you are away; please reply back when you are available to continue. Thank you,

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