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Hello Brian! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Please press and hold both the Power button and the Home buttons together on your iPad for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.
, then please go to Settings, General, Reset, Reset network settings. Then go to Settings, Wi-Fi, and make sure Wi-Fi is turned on, then connect to your wi-fi/wireless network name and check.
If you do need to reset to factory settings, please go to Settings > General > Reset > Erase all Content and Settings.
Please let me know if there is still any issue. Thank you,
+wont let me into settings asks for password XXXXX i have forgotten
I'm sorry about that. Please see if you can reset your Apple ID account password XXXXX the website below:https://iforgot.apple.com/If that does not work, please reset the iPad this way:
Here is also the video instruction:http://www.youtube.com/watch?v=x6FSHAp6fvkPlease let me know if there is still any issue.
Edit: Please let me know if you still need help with this. If needed, I can set up a remote session, so we can chat, and I will be able to fix your iPad directly through your computer. Thank you,