I think maybe I didn't make it quite clear that I haven't forgotten my password. The message that comes up when I want to download the newspaper is as follows: 'In-App purchases are disabled on your iPad. Please change the In-App Purchase setting to 'On' under 'Settings -General -Restrictions and then retry. You can then turn the setting back off. But when I try to do this, I am asked for a code, not a password. A code I have no idea about at all! Does this help?
Many thanks. You have been helpful, much appreciated. If your expert can sort this I will be so pleased because it's dring me and everyone else around here crazy!
No, it happens with all magazine and newspaper downloads. The restriction button is set to on, and I cannot change it to off or cancel it without putting in this four digit code which I do not have! So far I have tried unsuccessfully to use the code I use for unlocking the pad, but that's obviously not the one as it just says, error!
Have just got visitors! Will have to get back to you tomorrow. If I restore, does this mean I will lose all my photographs?