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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8991
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Hi,Mac 10.8.5, drobo latest firmware, dashboard says healthy,

Customer Question

Hi,

Mac 10.8.5, drobo latest firmware, dashboard says healthy, won't mount.

Disk Utility:

"Invalid record count
Invalid record count
Catalog file entry not found for extent
The volume could not be verified completely.
Error: This disk need to be repaired. Click Repair Disk."

I'm feeling EXTREMELY uneasy about this. Advice?
Thanks
Submitted: 3 years ago.
Category: Mac
Expert:  Mike the Mac Medic replied 3 years ago.
The 17.59 TB Drobo is just the device that is listed the disk1s2 is the formatted partition and that generic name tells you it is corrupted. Is there data on the disk that you can't risk losing?
Customer: replied 3 years ago.

Hi, and yes, can't risk

Expert:  Mike the Mac Medic replied 3 years ago.
OK in that case you will need to get data recovery software to try and get what data you can off of it before you try to repair the drive. There is a chance you could lose it all trying to repair it first. I suggest Data Rescue. See here:

http://www.prosofteng.com/products/data_rescue.php