Hello and thank you for your question today. My name is Jason. I look forward to helping you today.
I know this may sound weird, but I have seen this work scores of times.
The issue is that your Mac has over heated the disc. As you may know, when things heat up, they expand. When the DVD expands, it gets stuck in the drive.
Please, do the following to fix the problem:
- Turn the Mac off all the way.
- Leave it turned off for at least 1 hour.
- Turn the Mac on and eject the disk.
If that does not work, you may have to move the Mac to a different location if the current location is 'hot'.
If all of the above does not help, please, let me know.
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Thank you again,