Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
Hello! Thank you for your question. I am a licensed Apple professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Have you tried to reset your Apple ID (which is your email address) account password at the website http://iforgot.apple.com?
Already done all that apple I'd completly gone.think a wrong button been pressed when registering ipod.the find my ipod is on so it won't let me change details
I'm sorry, were you able to reset your apple ID account password at the website http://iforgot.apple.com?
No,can't remember details
Did you just provide your email address and ask it to send you an email?
Both answered questions and email and not got anything for the email I entered
At the website https://iforgot.apple.com/, enter your email address in the Apple ID box, then click on Next, then make sure "Email authentication:" is selected, then click on Next, then what happens?
Won't be long need to get computer out n try I'm on iPad at moment
You should be able to try this on your iPad.
If that does not work, please click on the website below:
, then select iTunes Store
, then select Account Management
, then select Lost or forgotten Apple ID password
, and continue there; you'll have the option to call or email Apple right away:
I've done all this and the email is verified.......something not right .....I ll try itall again
Sorry about that. If needed, you can call 0844 209 0611http://www.apple.com/uk/contact/
No. I've sent them another message.its a case of forgotten identity.will probably have to go to apple shop n see what they can do.thanks for trying .hope you enjoy the rest of your day
You're welcome. Sorry about that. You can also call Apple at 0844 209 0611, or click on the website below:
, and continue there; you'll have the option for apple to call you.
Thanks for trying I ll have to go to apple shop .not having much luck. Thanks for your time x
Have a great day. If you need anything else, please let me know any time. Thank you,
By the way, you can also call Apple at 0844 209 0611 , or see my steps above for getting Apple to call you. If you need anything else, please get back to me any time. Take care! Thank you.