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Daniel
Daniel, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 7897
Experience:  Electrical Engineer BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert
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i have an i phone 5 which is workin properly connected to wi

Customer Question

i have an i phone 5 which is workin properly connected to wi fi but it wont recieve coverage, i am unable to call or text it shows searching at the top of the screen where coverage bars are normally i rang my network and there is no masts down?
Submitted: 3 years ago.
Category: Mac
Expert:  Daniel replied 3 years ago.
Hi there happy to help.

Was this phone working for you in the past and suddenly stopped?
Customer: replied 3 years ago.

yes up untill two days ago all of a sudden it says searching on top of the screen it wont recieve texts or calls and i am unable to call or text

Expert:  Daniel replied 3 years ago.

OK, please try the following...

Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.

After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.

Let the phone restart and try again.