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Freddy M.
Freddy M., IT Technician
Category: Mac
Satisfied Customers: 18398
Experience:  Years of experience.
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When i charged my iPad in my car, i couldnt open it again.

Customer Question

When i charged my iPad in my car, i couldn't open it again. There is a sign to put in iTunes. How can i reopen it and use it? Thanks
Submitted: 3 years ago.
Category: Mac
Expert:  Freddy M. replied 3 years ago.
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Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What happens when you try to turn it on?
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Customer: replied 3 years ago.

I charged my iPad in my car but i couldn't open it. There is sign of usb cable and iTunes on the main screen. I couldn't do anything.

Expert:  Freddy M. replied 3 years ago.
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It seems you may have missed my reply so here it is again just in case:
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What happens when you try to turn it on?
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Customer: replied 3 years ago.

it won't turn it on. The sign is keep displaying whenever i charged it.

Expert:  Freddy M. replied 3 years ago.
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Have you already tried resetting it?
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Customer: replied 3 years ago.

I don't know how to reset it.

Expert:  Freddy M. replied 3 years ago.
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Hold down the home and sleep/wake button at the same time, after about 10 seconds if it resets you should see the apple logo.



If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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Customer: replied 3 years ago.

The signs keep coming.

Expert:  Freddy M. replied 3 years ago.
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What signs?
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Customer: replied 3 years ago.

Sign of iTunes and usb

Expert:  Freddy M. replied 3 years ago.
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Ok that is recovery mode, connect it to your computer and open iTunes.
Does iTunes say it is in recovery mode?
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Customer: replied 3 years ago.

yes in recovery mode.

Expert:  Freddy M. replied 3 years ago.
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Darn, unfortunately that means we will need to restore it.
That will unfortunately remve everything on the iPad, did you create a back up?
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Customer: replied 3 years ago.

no


 

Expert:  Freddy M. replied 3 years ago.
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Darn, when restoring you are going to lose everything currently on the iPad, anything you bought from iTunes you will be able to re-download after signing into your account. Things like pictures however will no longer be there.
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Customer: replied 3 years ago.

what is next then.

Expert:  Freddy M. replied 3 years ago.
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In iTunes click on your iPad and it should give you an option that says restore. Click on that button and wait for it to restore. If you get an error or the same thing happens after let me know.
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