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Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 31327
Experience:  Apple Computers Specialist
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hi i am editing on final cut pro, and i can no longer add

Customer Question

hi i am editing on final cut pro, and i can no longer add any text , i write in the sample text area and click on video and when i move the clip to the time line the writing disappears and wont show ion the screen . HELP
Submitted: 2 years ago.
Category: Mac
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

If you make a new project within final cut, do you have the same problem with the new project?

Please let me know

Thank you
Customer: replied 2 years ago.

i will have a look, so yes it does , the text dissappera as i try to move it , there is a green cross across the whole screen of the text that i dont think i used to have

Expert:  Richard replied 2 years ago.
Thank you Deasy

It is not your project that is the problem, and likely the preference file is corrupted.

Can you close Final Cut Pro.

Open Finder

In the Finder, go to ~/Library/Preferences—the tilde (~) represents your Home folder.

Remove the "com.apple.finalcutpro.plist" file from the Preferences folder.

Remove the "Final Cut Pro User Data" folder from the Preferences folder.

Once done, open Final Cut Pro and tell me please if you are still having this problem.

Thank you
Customer: replied 2 years ago.

in the library there is no com.apple.finalcutpro.plist there was a finalcutstudio , which i had already deleted , as i have seen this advice online , there is also no final cut pro user data in the preferences folder

Expert:  Richard replied 2 years ago.
ok, when you did these steps before, did you then restart the computer?
Customer: replied 2 years ago.

no should i do that ?

Expert:  Richard replied 2 years ago.
Yes please, as it needs to rebuild the preferences.

Do this, and then try Final Cut and let me know the results please.

Customer: replied 2 years ago.

ok

Expert:  Richard replied 2 years ago.
Thank you
Customer: replied 2 years ago.

sadly that didnt work either , the wierd thing is that there is some text on a clip and when i play it , t doesnt come up , but when i hold on the clipand go backwards the text is there , thats on a vclip i did yesterdy , but now i cant even get a text clip to go onto the timeline

Expert:  Richard replied 2 years ago.
ok, then the Software is completely corrupt sorry.

You will need to do a reinstallation of it.

Drag the application to the trash and restart the computer.

Once done, install Final Cut Pro again, like you initially did.

Once installed, it should then function correctly.

Let me know the results please

Thank you
Customer: replied 2 years ago.

thats sad i dont have a copy of the prigramme as it was on when i bought the computer


 

Expert:  Richard replied 2 years ago.
ok, then it is illegal as this is a very expensive program.

You would need to get the trial from my link below when installing it again

https://www.apple.com/final-cut-pro/trial/

But the program has never been free and is not supplied as a full version with the Mac.

Customer: replied 2 years ago.

no i bought the mac second hand so the person buying it must have paid for it . do i have to get rid of the vcersion i habve first or can i down load the trial first


 

Expert:  Richard replied 2 years ago.
It depends on how it was installed.

Try first downloading the trial and using this.

Let me know the results please

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