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Richard
Richard, Mac Genius
Category: Mac
Satisfied Customers: 35227
Experience:  Apple Computers Specialist
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How do I access my FS e-mails on my I pad

Resolved Question:

How do I access my FS e-mails on my I pad
Submitted: 3 years ago.
Category: Mac
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is XXXXX XXXXX I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

You will need to do the following to use the FS account on the iPad (note it is managed by Orange, hence the orange values)

Tap "Settings"
Tap "Mail, Contacts, Calendars"
Under Accounts tap "Add New" then "Other"

Name = Your Name
Address = Your Email Address
Password = Your Email Address Password
Descrion = Your Choice

It wont be able to auto fill the settings and will bring you to the New Account page.

make sure you select "POP" at the top

Incoming Mail Server = pop.orange.net

Username = your login information

Password = [should already be filled with dots]

Outgoing Mail Server = smtp.orange.net
Username = [leave blank for now]
Password = [leave blank for now]

If you get an error regarding SSL, you should select YES to try again without SSL.

Save this and it should then retrieve the emails from your FSMail account.

Let me know the results please

Thank you
Customer: replied 3 years ago.

A legend comes up saying thatthe user name for the incoming mail server was incorrect. I had answered using my name

Expert:  Richard replied 3 years ago.
ok, it needs to be your email address Peter.

Can you use that please

Customer: replied 3 years ago.

I have no doubt that it is my ineptitude that lies at the root of my problem. shall I cancel the lot and try again

Expert:  Richard replied 3 years ago.
Yes please Peter.

Cancel it all and repeat my instructions.

use your Email address as the username please.

Let me know the results please

Customer: replied 3 years ago.

the legend 'cannot get mail


the username or password XXXXX pop.orange.net is incorrect' still appears

Expert:  Richard replied 3 years ago.
ok, can you start again Peter and use these settings please.

Tap "Settings"
Tap "Mail, Contacts, Calendars"
Under Accounts tap "Add New" then "Other"

Name = Your Name
Address = Your Email Address
Password = Your Email Address Password
Descrion = Your Choice

It wont be able to auto fill the settings and will bring you to the New Account page.

make sure you select "POP" at the top

Incoming Mail Server = pop.fsmail.com

Username = your login information

Password = [should already be filled with dots]

Outgoing Mail Server = smtp.fsmail.com
Username = [leave blank for now]
Password = [leave blank for now]

If you get an error regarding SSL, you should select YES to try again without SSL.

Save this and it should then retrieve the emails from your FSMail account.

Let me know the results please

Thank you
Customer: replied 3 years ago.

the same thing happens again


 

Expert:  Richard replied 3 years ago.
on the iPad, go to Safari

Then go to this website Peter

http://fsmail02.orange.co.uk/webmail/en_GB/login.html

Can you log in and review your emails this way?
Customer: replied 3 years ago.

yes thank you

Expert:  Richard replied 3 years ago.
Ok, you will need to use it this way Peter, and it will work for you.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Mac Genius
Category: Mac
Satisfied Customers: 35227
Experience: Apple Computers Specialist
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