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EVERY SINGLE WEBPAGE HAS THE SAME RESPONSE.
I'M USING CHROME, AND TRIED SAFARI TOO BUT NO JOY.
SORRY, IT DIDN'T WORK.
WIRELESS, BT HOMEHUB
NO JOY, I'M AFRAID.
ALL LIGHTS BLUE ON HOMEHUB, BUT NO INTERNET ON DESKTOP
I'M SORRY BUT YOU'LL HAVE TO HELP ME WITH THAT!
WHAT SORT OF CABLE?
(THIS LAPTOP IS OK WITH THE WIFI ROM THE HOMEHUB)
YOU ARE SO HELPFUL...THANKS FOR THE PICTURE!
SORRY THOUGH IT DIDN'T WORK
INTERNET NOT AVAILABLE
NETWORK DIAGNOSTICS CANNOT FIX THE CURRENT WORKING PROBLEMS.
CHECK WITH YOUR INTERNET SERVICE PROVIDER OR NETWORK ADMIN AND MAKE SURE YOU ARE SUNING THE CORRECT NETWORK SETTINGS.
Surely the settings should be fine since it was working well before this ? I already rang BT who were not familiar enough with the Mac to be of use.
When I turned in on Yesterday morning,...no internet for the first time.
Mac OS x
3.2GHz Intel core i3
Sorry to be dim, but how do I copy it to the problem Mac?
My laptop seems to have a problem noticing I have inserted a USB memory stick. It works on the imac.
So I tried another external memory but it's just not coming up in the finder window for me to copy the Clamxav file onto.
I have neighbour with a PC, would that work if I downloaded the file onto my stick from a PC, (not a Mac?) to run on my imac?
The scan result:
38 infected files, all the same sort
One or more infected files were found, but were left where they are. You can either deal with them yourself, or scan again with the preferences set to move them into a different folder.
Are these files bad news? What should I do?
Are we any further forward with the problem?
Sorry not entirely sure how to do that. Have opened a file called Quarantine, but not sure set preferences to move them.
I have scanned again and the message is that the infected files have been moved into my quarantine folder, but when I open the folder, there is nothing inside. agghhhh!
I went to Quarantine preferences
Set quarantine folder
in documents I opened a new file and called it quarantine
going back to the quarantine pref box, there's a tick for Quarantine infected files to /users/strathairn/Documents/Quarantine
but when i open that file there is nothing there.
where else can i check?
yes I do.
Will the disks take me back to the original Snow Leopard? I had a new
hard drive due to recall and moved on to the next one...was it Lion?
Internet working now thank you. I'm installing the Applications Disc at present.
What happens to the quarantined files?....aren't they backed up with everything else?
Good morning Richard,
Thank you very much for your help.
Please can you advise me how to protect against this happening again,
and what actually happened?
My husband's Gmail is full of stuff he has never seen before...(in all mail). Should he start a new email address?
I think I need Lion since i can't open anything like itunes, iphoto etc even tho I have downloaded all software updates.
I relisted only when nobody was answering me and I was stuck.
My computer is fine now and when I said "nothing works" I meant none of the applications. However since then I have downloaded Mavericks and filled in a feedback form so all is well.
Thank you so much for all your help.