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Vinod Menon
Vinod Menon, Mac Support Specialist
Category: Mac
Satisfied Customers: 2872
Experience:  Over 1.5 year experience working as a Tech Support Agent for Apple iPods and iTunes for US customers.
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hi my ipad is stuck at Apple ID Security how do i come out

Resolved Question:

hi my ipad is stuck at Apple ID Security how do i come out of it. Ruth
Submitted: 3 years ago.
Category: Mac
Expert:  Vinod Menon replied 3 years ago.
Hi

I am Vinod. I will try my best to help you resolve this issue.

Did you mean your ipad screen is now frozen? and no icon you click is having an effect?

Thank You
Vinod
Customer: replied 3 years ago.

Yes


 

Expert:  Vinod Menon replied 3 years ago.
Thank you.

Let's try a reset first. Press and hold the power button and the home button together until you see an apple logo

Let me know whether this resolves your issue.
Customer: replied 3 years ago.


yes apple logo with greetings in all languages now blank

Expert:  Vinod Menon replied 3 years ago.
try the reset again. let me know if it is still blank
Customer: replied 3 years ago.


Update completed - continue

Expert:  Vinod Menon replied 3 years ago.
let's click on continue and see what happens.
Customer: replied 3 years ago.


Asking for security questions and am completing this

Expert:  Vinod Menon replied 3 years ago.
ok. let me know what is the exact error message you get. and I believe you are using your already existing apple ID, aren't you?
Customer: replied 3 years ago.


I have gone through the Security system and now come to ICloud Keychain - set up icloud keychain or set up later

Expert:  Vinod Menon replied 3 years ago.
you can set it up later. let me know whether it goes through fine
Vinod Menon and 2 other Mac Specialists are ready to help you
Customer: replied 3 years ago.


Thank you for your help

Expert:  Vinod Menon replied 3 years ago.
you are welcome...:)

If we are done, I would appreciate if you can rate my service.

Thank you
Vinod