Ask a Mac Question, Get an Answer ASAP!
My iPad mini is new but as there were no instructions I had no idea how to get started. I kept being asked for Passcode, password, apple ID so I kept typing in passwords to no avail and now my iPad is disabled. HELP Gillian XXXXXX
The iTunes download is complete
I pressed run at the bottom of the screen. I should explain I am 75 and very dim at this sort of thing. Do I have to go back to i Tunes or have I done enough?
I have installed iTunes so now what do I do and how does i Tunes help me to start my iPad?
I have connected the iPad to the computerwith the cable and I pressed itunes but how do I open it?
I am back to square one
This is the message.; ;''', itunes could not connect to iPad,Gillian's iPad because it is locked with PASSCODE. You must enter your PASSCODE on the iPad before it can be used with iTunes'
I have no idea what a PASSCODE is which is why I contacted you in the first place!
At last I have restore iPad which I clicked. On the Itunes screen it said 'Downloading 1 item IPad software update 4 hours remaining'
This is complete but my iPad still says it is disabled so I cannot set up the iPad yet. Any way I do not know how to set it up.
I think I did everything you said
Just answer sent me a new password XXXXX create but I could not change it as I do not know the old one. I am old and forgetful
Is password XXXXX same as passcode ?
Where are you based?
I think I did what you said but my iPad is still disabled
The message on my iPad screen
'IPad disabled connect to iTunes'
so I have and on the iPod screen there is a picture of 2 quavers and underneath iTunes.
So the screen I am on is your reply and iTunes
The same message that I wrote on 21 Feb 12 .08 EST
'iTunes could not connect to Gillian's iPad because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes'
I cannot do this because the iPad is now disabled and I do not know the Passcode any way
ID XXXXXXXXX /p>
9 0 2 7 7 9 8 9 8