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Ask Viet - Mac Tech Your Own Question
Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 37857
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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For some reason I am getting the American apps store with everything

Customer Question

For some reason I am getting the American apps store with everything in dollars and they will not let me download keep saying go to uk stores don't know why it's changed what do I do ?
Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.

Viet - Mac Tech :

Hello! Thank you for your question. I am a licensed computer / tablet professional with over ten years of experience, and I will be assisting you today.

Viet - Mac Tech :

I'm sorry about the issue. Please try the following:

Viet - Mac Tech :

1. Please press and hold both the Power (On / Off) button and the Home button (which is located right below the screen) together for at least 10 seconds, until the Apple logo appears, then wait a bit, then check.

Viet - Mac Tech :

2. Change to correct country / region:



  1. Open App Store icon (and/or iTunes Store.)

  2. At the bottom of the Featured page, tap Sign In.
    If you're already signed in, skip to step 5.

  3. Tap Use Existing Apple ID.

  4. Enter your Apple ID and password XXXXX tap OK.

  5. Tap your Apple ID.

  6. Tap View Apple ID or View Account.

  7. Tap Country/Region.

  8. Tap Change Country or Region.

  9. Tap the Store menu and tap your country.

  10. Tap Next, and continue its instructions. Then check.

Viet - Mac Tech :

3. If it still does not work, go to the Apple website http://www.apple.com on the iPad, then there, tap on the round circular country flag at the bottom right of Apple website, then it will let you select your correct country.

Viet - Mac Tech :

Note: For method #2, after tapping on Featured at the bottom in App Store, make sure to scroll down at the bottom.

Viet - Mac Tech :

4. If needed, go to Settings -> iTunes & App Store, then tap on your Apple ID account/email address (or sign in if needed), then tap on View Apple ID, then tap on Country / Region, and then Store, and continue.

Viet - Mac Tech :

5. If all fails, please see http://support.apple.com/kb/TS5375

Viet - Mac Tech :

Please reply at the box below when you are available. Thank you,

Expert:  Viet - Mac Tech replied 3 years ago.

Hi Eileen,

 

Please reply at the box below when you are available.

 

Thank you,