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Ask Ashik Your Own Question

Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10363
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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How can I retreive my apple iPad passcode

Customer Question

How can I retreive my apple iPad passcode
Submitted: 3 years ago.
Category: Mac
Expert:  Ashik replied 3 years ago.
Hi and Welcome. My Name is XXXXX XXXXX I look forward to assisting you today with your question.

Are you locked out of your iPad ? Is your iPad disabled ?
Customer: replied 3 years ago.


I am locked out

Expert:  Ashik replied 3 years ago.
Do you have iTunes application installed on your computer ?
Customer: replied 3 years ago.


I think so

Expert:  Ashik replied 3 years ago.
Elwyn, Unfortunately there is no way to retrieve that passcode if you forgot it. And there is no way to over-ride it too. Your only option is to restore your iPad to factory settings through iTunes which will erase everything from it. This is how Apple designed it to protect the information of their users.

But if you've backed up your iPad to iTunes on your computer or iCloud, then you can restore all your data back after restoring your iPad from iTunes. You can also redownload all your past purchases for free using the same account.

Let me know when you are ready to do the restore process.
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10363
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Ashik and 3 other Mac Specialists are ready to help you
Customer: replied 3 years ago.


I am ready to


restore

Expert:  Ashik replied 3 years ago.
We have two options in here. We can do a screen-sharing session (where I can see your screen) and I will walk you through in the restore process and I can restore it for you. This is a one time session. This will help you to save time.

 

Or I will give you the instructions in here, so you can follow the given nstructions to restore your iPad yourself. Let me know which one you want..
Customer: replied 3 years ago.


Do a screen sharing session

Expert:  Ashik replied 3 years ago.
Great. To do that, on your computer go to this link : https://www.fastsupport.com/417061188

Click Run or Yes or Install if asked. Let me know if you have any trouble joining
Expert:  Ashik replied 3 years ago.
Hi Elwyn, I lost connection with you. Can you please get back to me here ?
Customer: replied 3 years ago.

Hello I dont know whether you are still on line but what happened was my fault

Expert:  Ashik replied 3 years ago.
Hi Elwyn, I'm online here. Somehow I lost connection with you. Click on this link and I will be connected back to you : https://www.fastsupport.com/448096486

Click Run or Yes or Install if asked. Let me know if you have any trouble joining
Expert:  Ashik replied 3 years ago.
Has your iPad restored successfully ?
Expert:  Ashik replied 3 years ago.
Elwyn, are you there ? Do you have any trouble connecting to me ?

Also, has your iPad restored successfully ?
Expert:  Ashik replied 3 years ago.
All Solved....

If you've any questions or would like any additional information, please don't hesitate to ask.

Best Regards,
Ashik

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