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There is a fix for this issue, and you will need to do the following.
Please do the following to resolve this
Click start, control panel, programs, uninstall a program
Uninstall the below software in the following order. Then, restart your computer.
Apple Software Update
Apple Mobile Device Support
Apple Application Support (iTunes 9 or later)
Once you have restarted, install iTunes again from my link belowhttp://www.apple.com/itunes/download
Once done, it should then work.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
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