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Richard
Richard, Mac Genius
Category: Mac
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Experience:  Apple Computers Specialist
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Hello, I am trying to upgrade my I MAC from XP in Boot camp

Resolved Question:

Hello, I am trying to upgrade my I MAC from XP in Boot camp to Win 7 with no luck, I bought a Windows 7 professional dvd with service pack 1 included produce key etc.
I cannot boot from it, not very up on computer software.
Thank you
Submitted: 2 years ago.
Category: Mac
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

You said a Windows 7 Upgrade Disk. this you cannot Boot from as it Upgrades the current windows, not reinstalls it.

It also needs to upgrade from the same BIT version.

In windows XP, click Start, Right Click Computer and select properties.

Does it say Windows XP 64 Bit?

Customer: replied 2 years ago.

this is going to be fun Im back on the mac side i will have to go to boot camp to find that out

Expert:  Richard replied 2 years ago.
Thanks Peter

Let me know please
Customer: replied 2 years ago.

I had to search everywhere for the answer I eventually tracked it down hidden away 32 bit, which is a pain that means I have a new 64 bit disc I cannot use, I must have misread the advert as thought it was for 32 and 64!


Assuming I can find a 32 bit copy of Win 7 I hope that it wont reject that?

Expert:  Richard replied 2 years ago.
Ok, this is why it will not work.

If you get a 32Bit Upgrade then your ok Peter.

But you cannot upgrade a 32bit to a 64bit sorry.

This is why you are having the issue. You will be ok with a 32 Bit upgrade disk.

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Mac Genius
Category: Mac
Satisfied Customers: 35402
Experience: Apple Computers Specialist
Richard and 5 other Mac Specialists are ready to help you
Customer: replied 2 years ago.

whats is the difference between 32 and 64 is it hard ware or soft ware?


I mean can I reinstall a new 64 bit version or am I limited to 32 only due to the config of my current machine


 

Expert:  Richard replied 2 years ago.
It is a mix Peter.

It is a 64bit processor (needed) running a 64bit version of windows.

You can check what you can run (depends on the exact iMac you have) here

http://support.apple.com/kb/ht5634



Customer: replied 2 years ago.

Thank you for you assistance but I cannot find any relevant information I need to establish just which of the dozen I macs featured on the apple site is mine!


Looks like I am stuck with xp for the time being.

Expert:  Richard replied 2 years ago.
Just get 32Bit Peter, then it works guaranteed.

The link I gave shows you which exact Macs can run 64Bit, but for you just use 32Bit (else you would need to first purchase Windows XP 64bit and install that first).

If you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you
Richard, Mac Genius
Category: Mac
Satisfied Customers: 35402
Experience: Apple Computers Specialist
Richard and 5 other Mac Specialists are ready to help you

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