The newest traditional style - bought in May this year. Now you mention it, I wonder if the device needs naming in order for it to be recognised on iTunes??
iPod classic 160gb
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds.
Then connect it to your computer. If it still not recognizing, then please connect your iPod to differnet USB port of your computer and also try another cable, if any.
Please let me know if that didn't work, so we can continue troubleshooting.
Still having problems. My laptop has recognised the iPod (apparently with the name HOLLAND'S i) but iTunes is still not recognising the device (and all options relating to device are still greyed out). Do I need to rename the iPod, and if so how do I do that?
Sorry to be so long - laptop to a while to close and restart. Seems that restarting iTunes was the key to solving this, as syncing is now being done. Thanks for your help.