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Mike the Mac Medic
Mike the Mac Medic, Mac Support Specialist
Category: Mac
Satisfied Customers: 8998
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have just had a new I phone 7.1.1 In the office I can get

Customer Question

I have just had a new I phone 7.1.1 In the office I can get a wifi connection immediately.
Yet at home I cannot, both wifi hubs are identical Netgear. I may be naive but I cannot solve the problem. Can you suggest a possible solution?
Submitted: 3 years ago.
Category: Mac
Expert:  Mike the Mac Medic replied 3 years ago.

Mike the Mac Medic :

When you are at home let me know

Customer: replied 3 years ago.
I didn't have an internet connection at home so I've come into the office where I have one Sorry I missed your answer!
Expert:  Mike the Mac Medic replied 3 years ago.
Are you saying you don't even have a connection at home with your computer or other devices?
Customer: replied 3 years ago.
I have wifi connection at home for both laptop and iPad but not for iPhone
Expert:  Mike the Mac Medic replied 3 years ago.
Ok then come back here when you are at home so we can troubelshoot the problem.