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Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
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My iPad 2 keeps freezing and the screen keeps going black??

Resolved Question:

My iPad 2 keeps freezing and the screen keeps going black?? It's 4 years old any ideas what to do
Submitted: 2 years ago.
Category: Mac
Expert:  Johnny Mack replied 2 years ago.
hello there! My name is ***** ***** and i will be assisting you today. Sounds like your ipads software went corrupt. We can fix it though just follow the steps below.



Plug your device into your computer with a USB cable.
Turn off the device.
Hold the Power button for 3 seconds.
Hold the Home and Power buttons for 10 seconds.
Release the Power button but keep holding the Home button.
After about 15 seconds you will be alerted by iTunes saying that it has detected a device in Recovery Mode.
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience: 6 years repairing macs and ipods and 3rd level tech support
Johnny Mack and 3 other Mac Specialists are ready to help you
Customer: replied 2 years ago.
I don't have a computer is there any other way?
Expert:  Johnny Mack replied 2 years ago.
There isnt any other way to load it however we can use any computer mac or pc that has itunes installed .So maybe a friend or family member can let you use theres just to do the restore?

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