How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Johnny Mack Your Own Question
Johnny  Mack
Johnny Mack, Mac Support Specialist
Category: Mac
Satisfied Customers: 1353
Experience:  6 years repairing macs and ipods and 3rd level tech support
28647879
Type Your Mac Question Here...
Johnny Mack is online now

HI, how can I upload video clips from my Hitachi DZ-HV575E

Resolved Question:

HI, how can I upload video clips from my Hitachi DZ-HV575E to my iMac using iMovie 10.
It will upload photos not video.
Submitted: 3 years ago.
Category: Mac
Expert:  Johnny Mack replied 3 years ago.
hello there! My name is ***** ***** and i will be assisting you today.
The DZ-HV575E camcorder records using the AVCHD format, you'll need to convert the footage prior to importing. To convert your file use the link below to download handbrake for your mac. Then convert it to mp4 using the program you downloaded . Let me know if you have any questions and please remember to rate my response positively :)
http://handbrake.fr/downloads.php
Johnny Mack and 3 other Mac Specialists are ready to help you
Customer: replied 3 years ago.

Hi, it says in my hand book that the File Format for Movies is AVI. Is that the same as AVCHD?

Expert:  Johnny Mack replied 3 years ago.
Yes it a type of avi that uses the AVCHD codecs. That codec unfortunately isnt supported by apples movie editing software ie imovie and final cut.