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Viet - Mac Tech
Viet - Mac Tech, Mac Support Specialist
Category: Mac
Satisfied Customers: 38668
Experience:  Support Mac laptops, desktops, & iPhone, iPad, iPod, etc.
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I have a HP Deskjet 1220c , refurbished and without warranty.

Customer Question

HP Deskjet 1220c ,CN47J850QQ . I need a driver for my MAC computer OSX 10.7.5.

Submitted: 3 years ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 years ago.

Hello Bernard! Thank you for your question. I am a licensed computer / printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Unfortunately, like many other manufacturers, HP does not support / provide drivers for newer Mac OS X versions for older printer/product models. Reference:
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome?sp4ts.oid=20531&ac.admitted=1405530816845.876444892.492883150

However, there is a workaround. Please try the following steps in order:

1. Please disconnect the HP printer USB cable from the computer for now.

2. Go to the Apple logo / menu, then System Preferences..., then Print & Fax (or Print & Scan), and delete/remove any printer you don't use/need there, if any. (select the printer you do not want, then click on the - (minus) button to delete it.)

3. Go to the Apple logo / menu > System Preferences… > Security & Privacy > General tab, then click on the lock icon at the bottom left, then unlock, then select the Anywhere option.

4. Download and install the Gutenprint driver file gutenprint-5.2.10a.dmg at the website below:

http://gimp-print.sourceforge.net/MacOSX.php
http://sourceforge.net/projects/gimp-print/files/gutenprint-5.2/5.2.10/gutenprint-5.2.10a.dmg/download

5. After installing the above Gutenprint printer drive, go to the Apple logo / menu, then System Preferences..., then Print & Fax (or Print & Scan), then click on the + (plus) button, and it should detect your printer and you can add it. Note, it will use the gutenprint driver for the printer.

6. Test printing.

Please click on the Reply to Expert tab below, and reply back to me, so I can help further if there is still any issue. Thank you,